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Compatibility & requirements

Platforms, PHP versions and databases the extension supports.

The extension runs on Adobe Commerce and Magento Open Source. Here is everything it needs.

Supported versions

Component Supported versions
Magento & Adobe Commerce 2.4.6, 2.4.7+
PHP 8.1, 8.2, 8.3, 8.4
Database MySQL 8.0+ or MariaDB 10.6+

Why Magento 2.4.6 is the floor

The requirement tracks Adobe’s official support schedule: the extension is built for the Magento versions Adobe actively supports, so every store running it is on a platform Adobe actively patches and supports, secure and PCI-eligible, with current APIs. A supported Magento is a safer and faster home for your customer data, and it is what lets the integration stay robust release after release.

You do not need to chase the newest version. Staying on a supported release (2.4.6 or later) and applying Adobe’s official security patches is a fully supported path; 2.4.8 and 2.4.9 offer the longest runway under Adobe’s software lifecycle policy (three years of standard support per version, plus an optional extended year). If your store runs an older Magento, the classic ebizmarts Mailchimp extension continues to serve it.

Native Hyvä support and the Pulse engine behind it have a page of their own: Hyvä + Pulse support.

OpenMage / Magento 1

This extension is for Magento 2 and Adobe Commerce only. OpenMage and Magento 1 are not supported.

Only one Mailchimp extension at a time

If you used the previous ebizmarts Mailchimp extension, the two do not run at the same time. This extension checks one thing: the old extension’s own Enabled setting. Switch the old one off (the migration flow does this for you) and syncing starts. Uninstalling the old extension is never required; its code and data can stay in place.

See Move over from the previous extension for the one-step path.

Questions along the way? Troubleshooting has the answers, and ebizmarts support is one email away.

Next: Hyvä + Pulse supportHyvä stores get the full feature set with no compatibility module, because Pulse, the extension's customer-journey engine, lives inside Magento rather than in the storefront theme.